You can live, stay, connect and play at The Collective with the peace of mind that your safety and wellbeing is taken care of.
Latest Covid-19 update:
-Face coverings are not mandatory but recommended in crowded spaces like the lifts, stairwell and all corridor spaces in addition to the lobby. Our housekeeping and maintenance teams will continue to wear masks if they need to access member rooms.
-Only one visitor per member will be allowed and sign in upon arrival is required. Visitor are more than welcome to use the shared spaces but we request desk spaces be left unoccupied for our members working from home.
-Members arriving from outside of the UK must follow latest government guidelines on self-isolation. Please visit https://www.gov.uk/uk-border-control for more information.
These are our commitments to you:
Clean and Hygienic Spaces to Call Home
Our industry-leading hygiene and cleanliness measures are fully certified by Public Health England. In our shared spaces we’ve increased the frequency and rigour of our cleaning, provided hand sanitiser in high traffic areas, and introduced innovative new cleaning technologies including fogging. In our private rooms, our cleaning team wear full PPE, and we’ve also de-cluttered and removed all non-essential, high-touch items. All shared and private spaces are cleaned with ‘Xtra Protect Hand and Touch Point Sanitiser’ which has been lab tested to safely kill COVID-19. So you can relax and enjoy our spaces safe in the knowledge that they’ve been subject to the highest possible standards of cleaning.
-For stays of 1-6 nights, housekeeping will be provided on the 4th day. For stays of over 7 nights, weekly cleaning will be provided as usual.
Contact-Free and Experience
You can now take a tour, check in, check out, log a service request and receive packages completely contact-free.
A Best-in-Class Support Team
Our team is here to support you 24/7, and they’ve been fully trained in the UK governments ‘COVID-19 secure’ guidelines. If, for any reason, you need to self-isolate, our team will call you daily to check in, and make sure you get everything you need contact-free, whether it be medicine, food, or fresh bed linens. We know it’s a worrying time for everyone, so as a member you’ll also get access to an external confidential line for impartial advice and support if you’re struggling with your mental health.
We can't wait to see you.